About us

Rail Ninja is about helping you to plan your trip in Europe. We just know that the best way to travel in Europe is by train. And, we know the best trains for each route. And, we have a real human support team (which is difficult to find these days). Please enjoy our service and if you have an idea how we can improve, be sure to let us know!

 

US

device icon

Cross-device online reservations service and upfront pricing


customer support icon

Real human customer support ready to help


quality icon

Only logical connections and the best trains on the routes


credit card icon

Convenient global and local payment options

THEM

computer error icon

Vague and confusing train descriptions and pricing models


robot icon

Little to none customer service and automated respondents


thumbs down icon

Weird connections and limited choice for multi-country trips


wallet icon

Limited choice of popular global payment methods

 

 

 

Real customer support

15k


online live chats serviced

4.5k


min on the phone / month

98


emails answered per day

1076


tickets issued per day

What we offer

map icon

Best trains & routes

Planning your trip takes more time than the journey itself? Search & book tickets with us, save hours on planning and forget about complexity.

View popular routes

award icon

Award-winning service

Having doubts if you make it on time from train station to the airport? Ask our award-winning customer support. Real people, ready to help.

View popular questions

booking icon

Booking easier than ABC

Book anything, anywhere. Fast, convenient & intuitive, our train booking engine brings the whole universe of European rail travel at your fingertips.

View popular trains

 

Awards & recognitions

trustpilot.png

Rated 9.2 of 10 based on more than 1,300 reviews

etoa.png

Member of ETOA - European Tour Operators Association

wta.png

Winner of the prestigious World Travel Awards in 2011

inc.png

Top 10 US travel company according to Inc. 5000

99%.png

98,9% customer satisfaction based on 50k + views


Our projects

Award-winning private & small group tours in entire Europe.

World's #1 operator for Russia: tours, cruises, Trans-Siberian.

Select Russian river cruises. Only the BEST ships and programs.

#1 Online Reservation Service for Russian Train Tickets.

BETA World's 1st online package tour builder.