About us
Rail Ninja is about helping you to plan your trip in Europe. We just know that the best way to travel in Europe is by train. And, we know the best trains for each route. And, we have a real human support team (which is difficult to find these days). Please enjoy our service and if you have an idea how we can improve, be sure to let us know!
US
Cross-device online reservations service and upfront pricing
Real human customer support ready to help
Only logical connections and the best trains on the routes
Convenient global and local payment options
THEM
Vague and confusing train descriptions and pricing models
Little to none customer service and automated respondents
Weird connections and limited choice for multi-country trips
Limited choice of popular global payment methods
Real customer support
15k
online live chats serviced
4.5k
min on the phone / month
98
emails answered per day
1076
tickets issued per day
What we offer
Best trains & routes
Planning your trip takes more time than the journey itself? Search & book tickets with us, save hours on planning and forget about complexity.
Award-winning service
Having doubts if you make it on time from train station to the airport? Ask our award-winning customer support. Real people, ready to help.
Booking easier than ABC
Book anything, anywhere. Fast, convenient & intuitive, our train booking engine brings the whole universe of European rail travel at your fingertips.
Awards & recognitions
Rated 9.2 of 10 based on more than 1,300 reviews
Member of ETOA - European Tour Operators Association
Winner of the prestigious World Travel Awards in 2011
Top 10 US travel company according to Inc. 5000
98,9% customer satisfaction based on 50k + views
Our projects
Firebird Tours
Award-winning private & small group tours in entire Europe.
Travel all Russia
World's #1 operator for Russia: tours, cruises, Trans-Siberian.
RUSSIAN RIVER CRUISES
Select Russian river cruises. Only the BEST ships and programs.
Russiantrains
#1 Online Reservation Service for Russian Train Tickets.
Triptile
BETA World's 1st online package tour builder.