About us

Rail Ninja is about helping you to plan your trip in Europe. We just know that the best way to travel in Europe is by train. And, we know the best trains for each route. And, we have a real human support team (which is difficult to find these days). Please enjoy our service and if you have an idea how we can improve, be sure to let us know!



device icon

Cross-device online reservations service and upfront pricing

customer support icon

Real human customer support ready to help

quality icon

Only logical connections and the best trains on the routes

credit card icon

Convenient global and local payment options


computer error icon

Vague and confusing train descriptions and pricing models

robot icon

Little to none customer service and automated respondents

thumbs down icon

Weird connections and limited choice for multi-country trips

wallet icon

Limited choice of popular global payment methods




Real customer support


online live chats serviced


min on the phone / month


emails answered per day


tickets issued per day

What we offer

map icon

Best trains & routes

Planning your trip takes more time than the journey itself? Search & book tickets with us, save hours on planning and forget about complexity.

View popular routes

award icon

Award-winning service

Having doubts if you make it on time from train station to the airport? Ask our award-winning customer support. Real people, ready to help.

View popular questions

booking icon

Booking easier than ABC

Book anything, anywhere. Fast, convenient & intuitive, our train booking engine brings the whole universe of European rail travel at your fingertips.

View popular trains


Awards & recognitions


Rated 9.2 of 10 based on more than 1,300 reviews


Member of ETOA - European Tour Operators Association


Winner of the prestigious World Travel Awards in 2011


Top 10 US travel company according to Inc. 5000


98,9% customer satisfaction based on 50k + views

Our projects

Award-winning private & small group tours in entire Europe.

World's #1 operator for Russia: tours, cruises, Trans-Siberian.

Select Russian river cruises. Only the BEST ships and programs.

#1 Online Reservation Service for Russian Train Tickets.

BETA World's 1st online package tour builder.