Railjet High-Speed Train

Great ride. Beautiful views. Very comfortable

The train was a great way to travel between cities.

Using railninja was so easy, no problems with ticket. First class is the way to travel

Great!

Good service. Food Ok

Effortless and very efficient. Appreciate the system of verifying of code for credit card payments.makes the process safe.

Excellent experience.

The ride was smooth and pleasant.

seats were very comfortable, train ride smooth, train hostess polite, however we were seated behind a group of very loud speaking inconsiderate of others on train people; i believe the train hostess should have recognized this and asked them to talk in a polite volume. it was most distrurbing during four hours i used ear plugs but still their volume was loud like in a ball park. thank you

Excellent experience The train was clean and prompt and the food was excellent. The best train food I have ever experienced

Prague station is a real challenge as there is nothing in English

EXCELLENT! On time, high-speed WiFi on train, clean, food available for purchase, easy to access. Will try to use trains like this in all future trips to Europe.

There was no support for helping with heavy luggage which is important for older people . Also ther restaurant service was por; very little selection

PONTUALIDADE, CONFORTO E ATENDIMENTO.

It was nice, not crowded , clean. Start at exact time but there was 15 minutes delay on arrival.

Amazing service! Very impressed!

Good Prices, Good Support, Wide offer

Good service and speedy response with questions and concerns.

Perfect!

The train is clean and efficient.

Comfortable & service with a smile

Nice experience

Everything esa good, the only problem that we had is when de try yo pay the check it was imposible because the POS was not properly working

Perfect!

The train is OBB. You can fin it direct to OBB

Good service! Highly recommend

Todo perfecto. Muy recomendable y serio operar con Rail Ninja

Excellent service

Comfortable, Clean and Cost effective. Most efficient way to travel in Europe when not pressed for time. Virtually hassle free unlike airports. I recommend Rail Nija/Rail Jet.

Great first class lounge. Clean train . Too bad no internet Wi-Fi

Good train but small spaces.

Train is clean and seat is comfortable. It is on schedule. Good choice of food at the restaurant on the train and the taste is pretty decent. Booked the first class and thoroughly enjoyed the entire ride.

Brilliant. On time, clean and comfortable

Cómodo y sencillo.

Excellent. On time and very comfortable.

Easy, comfortable, good English

It was excellent

Excelente

Excelente

Excelent service

Good

Excelent experience

Excelent

From the moment I started the process of booking this train I was impressed. with the ease of navigating the website. From beginning to end took only a matter of minutes.

The trip itself was very enjoyable.

Ambos viajes fueron muy cómodos. Se tiene el problema de siempre con el equipaje de donde guardarlo

Easy trip, felt well prepared thanks to Rail Ninja pre-departure emails.

Everything was excellent

Precios abusivos
Nos cobraron el doble de lo que valían en la estación de tren

Precio abusivo
Los tickets comprados a través de Raíl ninja costaron el doble que si los hubiera comprado en la terminal de tren directamente

The trip was really nice

Fast and convenient train service from Vienna to Prague.

Excellent service!

Allé was perfect

Easy to purchase tickets, clear and easy to understand.

Very nice experience, thank you.

TRAINS ON TIME VERY COMFY AND CLEAN

Very nice and confontable trip

TRAIN WAS VERY COMFORTABLE AND CLEAN.

The purchased tickets were used easily on the train. Would be useful if car number and seat number were available in other languages such as English.

Great experience. Would definitely use Rail Ninja again!

Très bien comme expérience. Réservation facile. Aucun souci.

Boarding as always a nightmare, people on wrong carriages, sitting in reserved seats, on positive side good accomodation for luggage. Trip was comfortable and on time.

Very good

Tickets were not in English
Hard time to find seats . Overcrowded , no place for luggage

Awesome train ride. The train was comfortable and clean. The service was excellent.

Comfortable train

No issues at all, I’ll probably use this service again.

Overall a good experience - there was some confusion on the actual seats as we were not provided with specific seat numbers upon booking - there were last minute reservations and that created issues to where we were seating for the majority of the trip

The train was very comfortable and on time. I would definitely ride Rail Ninja again.

Smooth ride. On time. Didn’t expect so many stops.

Our trip from Vienna to Prague was perfect. Quick service and the ride was very pleasant. Would book through Rail Ninja again

Excellent service- One thing which is a problem when you’re 68 years old and your luggage is 20 kilos you can’t lift your case up into the racks and there’s no room to store the luggage. Sad to say that the men in my train all sat on their bottoms and wouldn’t help me. Maybe a couple of floor to ceiling racks might be helpful and each customer has an allocation 1 case on the ticket.
But other than that it was a great trip. Thank you

Great experience

The train was on time and the onboard service was excellent. I would not hesitate to use the service for future trips.

It was fine and comfortable

Great experience overall. Used the facilities in the OBB lounge in Vienna as I had a 1st class ticket. The journey was very comfortable on the Railjet 74 service and I think this is the most comfortable and best way to travel from Vienna to Prague. Thank you.

PORFIRIO JORGE

The site was a rip off. I paid 50% extra because I used their booking services. Find a direct site or book on the day of travel at the train station. Don’t make the mistake of using this “service!”

Train trip was OK however we were delayed by 2 hours because of a union strike.

We travel from Praha To Wien,it took about 4 hours.Our experience was quite good.See you next time.

Trip was good. Train on time

Seats not movable enough and no support for feet

Great service. On time, comfortable. The best way to travel - 4 hours journey went by really fast.

Bed was hard. Would have been nice to have more time on the train, during daylight, and an opportunity to use the dining car.

Excelente

Very good trip. Good seat, good service and on time

Lovely smooth trip😊

Very good

Excelente todo

Good trip. Passengers were unruly at times (playing music, videos, loud conversations) which was unpleasant.

Fast and efficient way to travel.
Clean trains and on time service.

Great customer service . Great food

Todo a la perfección, excelente servicio!

Excellent service. Very comfortable.

Good and comfortable.

Very pleasant experience. We bought the tickets online and printed them at home. The trains were on time, clearly marked, clean and roomy. The personnel were very nice and helpful. They put our Amtrak system to shame!

easy to use goo ride

En horario...perfecto.

The app was easy to use
. It presented several options including a direct train so we didn’t have to switch trains in Wren (Vienna) Fortunately it included seat reservations otherwise we would not have been able to seat down for our five hour trip.

Excelente servicio, super puntual

very good

The experience was very pleasant, the service is very nice and kind and the food is amazing, if you are traveling to Vienna or Budapest you must go first class you can have full service and eat peacefully, if you are traveling with friends is even better!

Good customer service

Our rail ride between Prague and Vienna was very nice.The comfort and service was excellent.

So pleasurable. Went first class, which is worth the extra money.

thanks

All went as expected. Thanks

Ticketing was easy. Printed ticket was complete and easy to download. Only confusion was whether Business Class ticket included meal. But not that big a problem, as this must vary between continental rail services.

Excellent train. Confortable and punctual

Our train trip was pleasant, fast and arrived on time.

The train ride is awesome; the seats are comfortable, washrooms are clean, excellent service from the staff. The only bad experience we had was when the train officer from Austria checked our tickets, he was so rude and disrespectful, did not care if he was talking to a female passenger from another country. The Czech Rep train officer who re- checked our tickets was exactly the opposite of that Austrian guy.

Wagon confortable, bonne nourriture, respect de l’horaire
Très bon voyage

Superb journey. Business class. Excellent beverages, attentive service.

It is the best railway To choose to travel in between European Countries. The are on time and we only selected first and business class seats. We loved the business class secrion. It was veryvquite and less interuptions. The conductirs could be more helpful or friendlier. This is something we iexperienced everywhere, so not sure if it is part of the culture.

Clean well spaced out cabin great communication

Comfortable and on schedule.

Great experience. Easy to get on ride was smooth. Very relaxing

Fortunately we arrived early. Just to make sure we could use the online ticket I stopped to check at information. The told me I must go to a different office at rh station to get a print out which took some time. I was assured that the phone ticket would work aside from that confusion all went well.

There were 2 trains departuring at the same plataform. I do not realize and I took the wrong one. I know that was my fault, but the person who was checking tickets before passengers going on bording could take more attention and direct me to the right one.

Very pleasant trip. Easy to get tickets and get on train. Highly recommend

Great

Fue una buena experiencia, el tren salió a tiempo, los asientos cómodos, el personal amable

Everything was Nice!!!!

Excellent experience!!

It was super comfortable and good service

The train was clean, comfortable, and on time. The food was good and reasonably priced.

excelente servicio limpios y puntuales

muy burm servicio y puntualidad

Good

Very comfortable, clean train with great staff.

Muy puntual

The train was clean, comfortable, and on time. It also allows you to view the countryside as you travel.

Excellent Experience! Wish we could duplicate in US.Only negative is the train station itself,not user friendly in getting to your platform or info at all in English. Is a total confusion and so any other tourists suffered the exact experience. The rail service clean and unbelievably quit for our 4 hour trip from Prague to Vienna....

El viaje, el servicio y la comodidad y limpieza, excepcional
Solo que hay poco tiempo para subirse al vagón con todas las valijas

Train from Vienna to Prague

el servicio es excelente
nos costo encontrar donde para el tren, las indicaciones son deficitarias para un extranjero
pero una vez arriba el viaje vale la pena

Very Nice trip, good seat and service.

Comfortable Prague-Vienna journey in wide and spacious seats. Prague Main station and platforms were not well signed for tourists.

Thank you for the upgrade!

Very clean, very fast, very comfortable. I could have used a method of anesthesia to silence the babbling of the American woman impressed with her schedule.

Excellent!

Good

The rail jet trip from Budapest to Vienna was basically complaint-free. The entire process from boarding to the service on-board to disembarking was enjoyable. The only negative was the WiFi was slow and we gave up on using it after a while. That aside, we would use RailJet again.

I was seated in Business and it was very comfortable and staff helpful - would definately use Railjet again

Train was late by an hour and then delayed another hour by some problem.

The ride was awesome, they served drinks and snacks at our seats. Very smooth ride, new train.

Everything went 100% according to plan. Thanks very much.

Very nice trip. Confort and secure.

Ok

The trip was excellent from begining to end. Just in the exact time of departure and arrival. Very comfortable wagon. Good room for the lugagge Very beautiful landscapes.
The cons: a bit difficult to get on the train with the lugagge, there was little food to choose.
But on the whole a very good experience

While I don't have a lot of experience traveling by train, I found this to be relatively easy. The train left the station on time and arrived as expected. It was nice that they had an electronic board to let the passengers know as stations approached. It would have been nice if the tickets where in English as well as German, this would have saved me some difficulties. All in all it was a good experience.

One of the best train travelling experience I ever had, very comfortable

Outstanding

We reserved business class seats on this Railjet train and enjoyed the ride the whole way. Very comfortable seating and good food and drink service from the rail staff. Recommended.

Fabulous experience!!!

It is excellent in all aspects. Only negative aspect was the difficulty in find out the business car - I asked in the station and was told it may be at beginning or end of the train. This is an uncertainty which creates a problem.

Cannot rate highly enough! Great train trip, great service. Loved it!

Nice trip. Comfortable train in business class. Food and drink service was okay.

Ease of booking, yes.
Train experience, positive.

Vraiment parfait

A very comfortable journey from Budapest to Prague. We didn't feel the long 6 to 7 hours journey at all.
I was first apprehensive and worried about not being able to print the e-ticket at Budapest Station when I didn't receive the e-ticket via email from Ninja Rail. After several email exchanges with Rail Ninja staff they assured me and sent me all the booking details and instructions to be able to print the e-ticket at Budapest Station. I can now confirm it is straight forward to print the e-ticket from a machine at the station with the reference number provided by Ninja Rail.

Not so easy to assess because this was a train rerouted (through Oetztal and Bludenz) because of maintenance work. Obviously I would have preferred a direct train and a longer night's sleep but don't consider it as major as some other, complaining, passengers did. Staff pleasant and helpful. Loved the very comprehensive food bag and really appreciate that you have chosen the people you have to pack them.

Todo perfecto

Perfect trip

Thank you

Very clean and comfortable seats . Smooth ride

Everything was excellent

From Praga to Viena very good and service in train very good

Clean comfortable train.

Excellent

Really good and comfortable

Very pleasant experience. Smooth, comfortable ride. Good wifi , tasty, affordable meal. Departure and arrival right on time.

A very, very nice way to travel. So glad we booked this trip!

Very comfortable, clean , spacious and on time. A good experience

I am satified with very good seat, ontime schedule.

Very good service

Very spacious and comfortable, with padded assigned seats. I recommend a table seat for added comfort

Train ride was good. We really appreciated that the attendant in our cabin (first class) lifted our suitcase on and put it up on the rack above our seats. We were disappointed that the restaurant ran out of food before we were able to buy lunch.

Great fun to experience the night train. Kids enjoyed it. We had a couchette for four, not much room but I guess you are just using it to sleep

Good trip, gastos anda comfortable

Our train left the Keleti station in Budapest. No one spoke English, no one to direct us as to what to do to collect our tickets. We finally found someone who spoke a little English and we eventually found the machines to dispense our tickets. You need to provide more detail on what to do at the station. Otherwise the train ride was good and we arrived safely in Munich.

It was a great ride, on time, clean and great service!

Excellent

No problems, everything went smoothly!

Good Staff and Good experience. i communicated with professional people who make sure that my tickets are well reserved.

Horario de salida y llegada muy puntual, tren cómodo y con servicio de snack a bordo (adicional) muy buena experiencia¡

Very comfortable and efficient! A great way to travel!

Good trip but it was too hot inside the Wagon .The low air conditioning was not enough

Conductor at first refused to honor the Rail Ninja ticket which cost almost $200 for two of us riding first class. Very stressful. Also the car was not very high-end.

Great communication. Clear instructions and seamless experience that matched the communication. .

Rail Ninja was easy to use and very convenient. I also appreciate how they take the extra steps to make things secure (extra confirmation codes). Would definitely use this again in future for bookings.

Excellent experience except for finding help to get on the train with our 4 bags and find the right car and seats.

Wonderful and on time schedule of trip from Vienna to Prague. We had a group of 9 travelers and luggage was a problem. Just no where to store heavy bags.

Great service, clean, on time and very comfortable and affordable

Great customer service
On time and very clean

Very good!

Muy buena

A very pleasant ride. Free WiFi is awesome. Bathroom was clean. Overall a great ride.

I wish the train station in Prague could post the platform number more than 5-10 minutes before the train arrives. It leads to anxiety. Platform information should be provided 30-60 minutes before the trip.

It was a good experience. I would like the vegetarian menu to be improved in the first class

All went well. Comfortable seating and very clean. Staff most attentive.

Train was very comfortable, service was good, toilets clean.
Only hiccup was trying to get our boarding pass printed at Budapest station as the ticket office was not open until 8 and our train left at 740! So security had to find a key to open the ticket office!! A bit hair raising to say the least. Scenery was only interesting once we left Vienna. Its a long journey...take a book and relax!

Very good service

Great service, comfortable seats,on schedule.

Excellent, train Kent on time but arrived a it late. We were fortunate that it was not full as we could put our suitcases in the seat in freon of us.

Easy pick up of our e-ticket.

Nice seats good services Quiet train

Great experiencie

We were told no business class tkts available! There were many open seats throughout the journey.
The person taking orders for food never stopped at us.
Garbage dispenses neat seat was filthy

I’ve now used your service twice when travelling in Europe. Each time it was easy as painless. Any queries were answered clearly and promptly. I will continue to use you and would recommend that others also do so.

Very easy and comfortable trip. Highly recommend it. It was much easier than flying . Would do it again.

Nice ride combined with good service.

Comfortable. Fast.

The train ride was awesome. Our family decided to go in first class to enjoy the scenery. The train had plugs and a restaurant service which made it even more convenient. Would definitely ride with them again. My only tip would be to get to the train station early to have time to figure out the platform since sometimes it's not printed and to make sure you have enough time to board the train and settle down.

Great service in business class...

The trip was great. Very comfortable....easy....enjoyed the scenery. Wish we had it this great in the USA (i'm from Miami). BRAVO!

The original reservation was not confirmed but the customer support was helpful and responsive in contacting me in a timely manner to get the problem solved.

THANK YOU for having access to business class versus all the other sites!
That was the NICEST most LUXURIOUS train experience in my life!
With waiters bringing you included drinks! The Austrian trains are super modern and clean! The seats were AWESOME! (got pics if you want!) but spoiled us for any other train ride though! (see review of Hungarian 1950's ex-commie coach!!)

Very comfortable

It was great! The train was very clean and well maintained. Ticket purchase was seamless. I recommend it highly

Our seats were comfortable with lots of space for our luggage. The service was great and the train was on time. We would take this route again.

Really nice and fast. Will book again for sure

Too crowded

Ordering tickets was fine. The train experience itself was not good. We had business class seats and people sat in the isle . We have pictures, was bad.

What a wonderful way to travel. Highly recommend the extra to go business.

Excelent service

We enjoyed the train from Prague to Vienna and can recommend it.

Nice trip

The on board service was good and the train was clean but the seats in first class were not comfortable - no lumber support and poor head support. On an international 6 hour journey I think one should be able to adjust the incline of the back of ones seat. The overall feeling I had was that it was an old coach and quite basic

Whilst the trip was comfortable and efficiently on time with good communication we would like to make the following comments.

1. Empty coffee cups and debris from previous passengers had not been cleared when we boarded the train. Not what one would expect from First Class.

2. 2 people travelling together should be, we feel, afforded the opportunity to sit in seats where conversation is possible and not across the aisle from each other.

3. The catering department is obviously not in touch with the requirements of its consumers. It had run out of sandwiches, tortillas and also of the white wine chosen. Several passengers in our compartment were not happy with this.

On the whole however it was a pleasant trip.

Train was on time and comfortable. We only went from Budapest to Vienna, . We thought it was a direct train but there were numerous stops at other stations. Still recommend as a great way to travel.

Clean and comfortable. Internet a bit slow and patchy but what can one expect when traveling across countries in a train. Beer purchased from restaurant car was not cold.

The trail trip was fantastic. The finding and securing our seat was a mess. We were told that the printed documents we had were not the tickets and were told to go and get tickets. By the time we got into First class there were no seats left and we had to sit in a different section.

We travelled from Vienna to Prague on June 24. The train departed at 11:10 and arrived at 15:10. The service was excellent . we were satisfied.

Excellent service, very fast, I will travel again thousands times

Excelente comodidad y limpieza de los diferentes vagones, una nota sobresaliente para la puntualidad.

Great service, very good train no meal as part of first class service (unlike other rail services)

EXCELENT

The train is clean and it is on time.

Comfortable seats

Nice travel... the train was clean and confortable, even em second class!

We used Rail Ninja for three legs of our vacation. Prague-Vienna-Munic-Prague. The service was easy and all our tickets were in order er. We printed our tickets which made the process easier on board. I would definitely use rail ninja again.

I enjoyed traveling from Vienna to Budapest on Rail Ninja high speed train

Very nice trip! Beautiful scenery Salzburg to Budapest!. Good coffee service!

Very simple and fast.

Not the best system onboard people totally confused when other people had booked and not been allocated a seat number and found them in their allocated seats. Total nightmare. Arguments all around. Not a great system.

Trouble-free travel. Rail Ninja is an extremely straight-forward and easy to use app. There is no reason to look elsewhere to get European train arrangents.

Ok experience. Not as clean and nice as the Prague to Vienna route.

On time. Efficient.

Fantastic!! Thank you!

Clean train and was on time.

We reserved an express train to Vienna. It never arrived; instead, we were told to take a local train and change to another train that put our arrival approximately, 90 minutes late in arriving Vienna. Otherwise, the trip was pleasant.

Wonderful experience. Trains were very comfortable and on time.

Booking service easy and fast. Train on time

Muy buen servicio, experiencia muy buena

We loved the Railjet from Vienna to Venice. The scenery through the Alps was breath-taking. Our seats felt roomy and comfortable, the train rode smoothly and quietly, the staff dressed impeccably and served us with courtesy, the aisle food service was exceptional, and the food/drink choices cost less than the train station counter cafes. Aisles, entries, and restrooms were spotlessly clean. Overall, a wonderful experience--so much more enjoyable than a crowded, roaring airplane.

EXCELLENT EXPERIENCIE!!

Very comfortable experience on the Jet Train! Quiet, comfortable, new cars, and good lunch service.

(Y)

Very well services!!!!

Was a smooth, comfortable trip. Arriving on time. Snacks available on board. Nice and clean!

Puntuality, cleaness and confort are excellent

it was great, thank you

Train Prague to Vienna all went smoothly nice train😀

Easy. Enjoyable.

Clean, fast, great service from our steward. Highly recommend.

It was good experience
Very clean fast good service

El tren, los asientos, la puntualidad excelentes. Lo unico que estaba escaso fue el suministro de alimentos.

Train was clean, fast and quiet. Not having ever Been on it though we were unaware of rules such as needing to stow luggage in a specific location and that drinks we’re free of charge. Would have been nice to be aware of that.

Un viaje excelente

A very nice experience in the first molasses reserved carriage. Beautiful seating and really nice service from the waiters for drinks and food

Very good 👍🏼👍🏼👍🏼

I found this company online and researched them to ensure their validity. I did pay an included upcharge over their costs of the rail tickets in Budapest, but I am glad I did. When I arrived, my tickets were valid without having to exchange them. Also, I looked at the ticket kiosks there and there was no English translations. There was no way I could have used them.

Good service. Seat allocation was not great as we were sharing a table with a family of two adults and a child, but we managed to find a couple of vacant seats. Overall it was a good experience.

Convenient, well maintained and attentive to needs or wants. Would highly recommend and will most certainly use again!

3 bathrooms on first class works only one,food service was good

The train was a little late arriving in Prague, but other than that it was an excellent experience.

The train was a little late arriving to Prague, but other than that it was an excellent experience.

Good service, great trip.

Excellent. On time. Easy booking

Excelent

It was a great experience. Beautiful and comfortable 2nd Class. The only bad thing, was that it was delayed 40 minutes first and 20 minutes more before. To go up and down with luggage its not good, There is no place to stay upstairs. It was so cold because it was snowing. What a pitty!

Excellent trip. Empty carriage and great service.
Also excellent service from Ninja

Everything happened as planned. There was no problem at all.

Excelente. Salidas a horario y excelente atencion

Everything went fine with the train ticket, but two details could be improved: it should be noted that the boarding would be with the printed voucher and that the train would not have Wi-Fi.

Excelent

On time, clean, good service. Business class was worth it!

It was a pleasant and comfortable trip.

It was a great and comfortable train ride! Very good spacious carts.
Difficulty putting the suitcases above at the top of the train though.

Great service.

Fantastic trip! The connections were reliable and the trip itself was comfortable and enjoyable. Definitely recommend RailNinja to anyone traveling out of Vienna.

Booked train in advance but wasn’t allocated a seat . Had to stand . Chaotic .

Very easy, would definitely travel with his company again

Took the Railjet twice from Budapest to Vienna and from Vienna to Prague. Fast train, courteous staff, good food in the restaurant car.