F.A.Q.

Traveling Europe and the world by train is very convenient not to mention extremely exciting. The broad rail networks on continents like Europe and Asia are very developed offering easy transit between the cities and countries. With a wide range of train types to choose from (overnight, high-speed, luxury, double deckers, etc.) there’s no place in you won’t reach by train. Nevertheless, making connections and being prepared for such rail adventures can often be tricky. But don't worry, Rail Ninja has got you covered here. Find out the answers to frequently asked questions and read our general tips on how to travel by train in Europe and around the globe:

14/10/2017
The standard processing time for your order with us is 1 business day. Urgent last-minute orders are processed the same day within the next few hours since the order has been placed.
13/10/2017
We recommend to print out the E-tickets. It is not obligatory to print them, yet you must have the ticket in any form, be it a printed E-ticket or a downloaded version of it on your phone/tablet/etc.
12/10/2017
We always assign seats when issuing train tickets and take into consideration the seat preference indicated by you as well as the current train availability. If you are traveling with someone, we will allocate your seats together.
12/10/2017
Smoking is strictly prohibited on board European trains, this includes electronic cigarettes. Moreover, it is not allowed to smoke on most train platforms and rail stations as they're public spaces.
12/10/2017
We provide discounts for senior travelers for Norwegian and Swedish trains (for instance on for trains from Stockholm to Oslo) on condition that you contact us directly via email, live chat or a phone call.
12/10/2017
Most European trains are fitted with either a restaurant car or a buffet, where you can buy hot meals, snacks, and drinks. Plus car attendants carry carts with snacks and drinks for purchase.
12/10/2017
Surprisingly, there are no strict limits on how much luggage a traveler is allowed to bring on a European train, neither in size nor in weight. It is advised to bring no more than two large luggage items.
12/10/2017
When traveling Europe by rail one of the major brain wrecks is choosing between point-to-point tickets and Europe rail passes. Here are points you need to consider before making a decision.
12/10/2017
The time period of how long in advance you can buy train tickets depends on the European destination you plan to go to. Read below for more details.
11/10/2017
You are free to book European train tickets for another person provided you have his/her passport details and other information necessary for the booking procedure.