background

What is my car/seat number?

31
Oct
Return
Your car number and seat number are always shown on your e-ticket. To find them, open your printed or downloaded e-ticket and look for the train details section, which lists the train number, departure time, car (also called coach or carriage) and seat. You can also check the email from Rail Ninja with your e-tickets attached, since it contains the same information. If you use the Rail Ninja app, your issued tickets are securely stored in the app and available offline, so you can check your car and seat on your phone even without an internet connection at the station. Different operators lay out their tickets differently, and the labels may be in the local language: for example, "Wagen" and "Platz" in German, "Carrozza" and "Posto" in Italian, or "Voiture" and "Place" in French. If you're not sure whether you need a paper copy, read should I print my tickets? before your trip, and keep this page in mind as a quick guide.

FAQ: What Is My Car/Seat Number?

  • Does the seat number in the email match the one on my ticket?

    Yes. The email from Rail Ninja contains the same e-ticket, so the car and seat numbers always match. You can also view your ticket offline on your phone in the Rail Ninja app.

  • Why doesn't my ticket show a seat number with some other operators?
    Some trains, mainly regional and commuter services run by other operators, have open seating without reservations. In that case your ticket doesn't list a seat, and you can sit in any free seat in your class.
  • Can I set a specific preference, such as a seat in the center of the train or near amenities?
    Yes. When you book, you can set specific preferences, such as a seat in the center of the train, near amenities, by the window or aisle, or together with your group. We'll take them into account based on availability.
  • Is seat choice limited on some country or city routes, for example in October?
    Yes, on busy routes and during popular travel periods like the October holidays, seat choice can be limited. On popular country routes and city connections, booking early gives you the best chance of getting your preferred seat.
  • Are there priority seats and wheelchair space for passengers with disabilities and children?
    Yes. Priority seats are designated for passengers with specific needs, and many trains also have dedicated wheelchair space for passengers with disabilities. Families traveling with children often prefer seats around a table so they can sit together.