Rail Ninja Reviews
We do our best to make our clients happy, and the whole team works very hard to offer you the best possible service. At Rail Ninja, we never forget that clients are our greatest value, and we help them plan every trip as if it was our own. ...And this diligence pays off with every review we get, be it a quick note of thanks or a suggestion on how to become even better. And we want to share them all with you. On this page, you can read about our clients' experiences of using the Rail Ninja, the most convenient train tickets booking platform.
Virginia Wilkinson
From GB
I accidently ordered two identical sets of Saver (non refundable) tickets, and when I contacted Rail Ninja, they replied within an hour and refunded the overpayment within a day - money in bank account within 32 hours...
Virginia booked a journey from Faro to Lisbon for March 24, 2023
See her review on Trustpilot
Anjali Shukla
From USA
We are very happy with our experience with Rail Ninja. Website gives you options and comparisons for different trains. Quick and smooth experience.
Anjali booked a journey from London to Edinburgh for September 16, 2022
See her review on Trustpilot
Danilo B Mendoza
From USA
I just realized after I submitted my payment that I chose the wrong return time, September 13 at 0640 instead of 1840 . I immediately sent email to Rail Ninja support team regarding my situation to correct the return departure time...
Danilo booked a journey from Budapest to Vienna for September 13, 2022
See his review on Trustpilot
George Bjornson
From USA
I loved using Rail Ninja. The site gave me the information I needed and It was easy to use..
George booked a journey from Rome to Venice for September 19, 2022
See his review on Trustpilot
Judi Borts
From Canada
It was easy and efficient to book.
Judi booked a journey from Naples to Rome for September 19, 2022
See her review on Trustpilot
Angela Mary Bonner
From GB
easy to use and informative
Angela booked a journey from Toronto to Montreal for September 18, 2022
See her review on Trustpilot
David Perez Cruzado
From Puerto Rico
There was a schedule change of one of the trains I was going to travel on and was notified way ahead of time!
David booked a journey from Madrid to Barcelona for December 4, 2021
See his review on Trustpilot
Clive Smith
From USA
Good website, easy to navigate and clear options provided. Looking forward to the most beautiful railway journey in the world!
Clive traveled from Oslo to Bergen on October 31, 2021
Susan E Wood
From USA
What an elegant train trip. From St. Petersburg to Russia the service was fantastic (lunch and coffee), the ride was smooth and quiet, and the seats were quite comfortable. The best part? The train arrived and departed exactly on schedule.
Susan traveled from Moscow to Saint Petersburg on October 29, 2021
Robert A Nicol
From Great Britain
Very impressed from start to finish with the booking system. We look forward to our journey to Lisbon. Thank you for all the additional information on the site as well. Will certainly use you again and promote to others as we both work in the travel industry.
Robert traveled from Faro to Libson on November 17, 2021
See his review on Trustpilot
Gary Lomas
From Spain
Very comfy train, took me back to the 70s, very efficient and on time.
Gary traveled from Marrakesh to Casablanca on October 16, 2021
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Joerg Kuemmel
From Germany
Excellent service and the most convenient way to travel between Moscow and Saint Petersburg. The trip was relaxing with nice food and drinks. Much more relaxing than going with the plane.
Joerg traveled from Moscow to Saint Petersburg on October 26, 2021
See his review on Trustpilot
Tracey Sprotte
From USA
I thoroughly enjoyed travelling with Rail Ninja! I found the train very clean, comfortable and the easiest quickest way to travel within many countries. 5 Stars!
Tracey traveled from Vienna to Salzburg on October 18, 2021
See her review on Trustpilot
Jarryd Judd
From Australia
Great tool and process for booking your tickets online. Planned a trip on the high speed rail from Busan to Seoul in South Korea; the site had times, cost per person and ability to select your preferred class...
Jurryd traveled from Busan to Seoul on December 20, 2019
See his full review on Google
Daniel Mezgebu
From USA
Our booking experience was great. Our comment is that it took a long to get the online tickets. We had to request via email to get expedited service. On the other hand, our request for change of departure time from.
Daniel traveled from Casablanca to Marrakech on October 21, 2021
Darrell Glen Ladner
From USA
Very fast service we had no problems when we come back next year we will book tickets from you guys Thank you.
Darrell traveled from Verona to Florence on October 15, 2021
Samantha Blanchette
From Canada
Booking from Toronto, Canada was easy and efficient. I am so looking forward to taking the train and taking in the sites as I clip along the tracks from Casablanca to Fez in 10 days.
Samantha traveled from Casablanca to Fez on November 2, 2021
Theresa Townsend
From USA
I was very pleased with the transaction with Rail Ninja to purchase rail tickets for our upcoming trip. The process was simple and efficient. I would certainly purchase again with Rail Ninja!
Theresa traveled from Madrid to Seville on December 27, 2019
See her review on Google
