Rail Ninja Reviews

We do our best to make our clients happy, and the whole team works very hard to offer you the best possible service. At Rail Ninja, we never forget that clients are our greatest value, and we help them plan every trip as if it was our own. ...And this diligence pays off with every review we get, be it a quick note of thanks or a suggestion on how to become even better. And we want to share them all with you. On this page, you can read about our clients' experiences of using the Rail Ninja, the most convenient train tickets booking platform.

 


User's icon for reviews5-star review Virginia Wilkinson
From GB

I accidently ordered two identical sets of Saver (non refundable) tickets, and when I contacted Rail Ninja, they replied within an hour and refunded the overpayment within a day - money in bank account within 32 hours...

Virginia booked a journey from Faro to Lisbon for March 24, 2023

See her review on Trustpilot

 

User's icon for reviews5-star review Anjali Shukla
From USA

We are very happy with our experience with Rail Ninja. Website gives you options and comparisons for different trains. Quick and smooth experience.


Anjali booked a journey from London to Edinburgh for September 16, 2022

See her review on Trustpilot

 

User's icon for reviews5-star review Danilo B Mendoza
From USA

I just realized after I submitted my payment that I chose the wrong return time, September 13 at 0640 instead of 1840 . I immediately sent email to Rail Ninja support team regarding my situation to correct the return departure time...


Danilo booked a journey from Budapest to Vienna for September 13, 2022

See his review on Trustpilot

 

User's icon for reviews5-star review George Bjornson
From USA

I loved using Rail Ninja. The site gave me the information I needed and It was easy to use..


George booked a journey from Rome to Venice for September 19, 2022

See his review on Trustpilot

 

User's icon for reviews5-star review Judi Borts
From Canada

It was easy and efficient to book.


Judi booked a journey from Naples to Rome for September 19, 2022

See her review on Trustpilot

 

User's icon for reviews5-star reviewAngela Mary Bonner
From GB

easy to use and informative


Angela booked a journey from Toronto to Montreal for September 18, 2022

See her review on Trustpilot

 

User's icon for reviews5-star reviewDavid Perez Cruzado
From Puerto Rico

There was a schedule change of one of the trains I was going to travel on and was notified way ahead of time!


David booked a journey from Madrid to Barcelona for December 4, 2021

See his review on Trustpilot

 

User's icon for reviews5-star reviewClive Smith
From USA

Good website, easy to navigate and clear options provided. Looking forward to the most beautiful railway journey in the world!


Clive traveled from Oslo to Bergen on October 31, 2021

 

User's icon for reviews5-star reviewSusan E Wood
From USA

What an elegant train trip. From St. Petersburg to Russia the service was fantastic (lunch and coffee), the ride was smooth and quiet, and the seats were quite comfortable. The best part? The train arrived and departed exactly on schedule.


Susan traveled from Moscow to Saint Petersburg on October 29, 2021

 

User's icon for reviews5-star reviewRobert A Nicol
From Great Britain

Very impressed from start to finish with the booking system. We look forward to our journey to Lisbon. Thank you for all the additional information on the site as well. Will certainly use you again and promote to others as we both work in the travel industry.

Robert traveled from Faro to Libson on November 17, 2021

See his review on Trustpilot

 

User's icon for reviews5-star reviewGary Lomas
From Spain

Very comfy train, took me back to the 70s, very efficient and on time.

Gary traveled from Marrakesh to Casablanca on October 16, 2021

See his review on Trustpilot

 

User's icon for reviews5-star reviewJoerg Kuemmel
From Germany

Excellent service and the most convenient way to travel between Moscow and Saint Petersburg. The trip was relaxing with nice food and drinks. Much more relaxing than going with the plane.

Joerg traveled from Moscow to Saint Petersburg on October 26, 2021

See his review on Trustpilot

 

User's icon for reviews5-star reviewTracey Sprotte
From USA

I thoroughly enjoyed travelling with Rail Ninja! I found the train very clean, comfortable and the easiest quickest way to travel within many countries. 5 Stars!

Tracey traveled from Vienna to Salzburg on October 18, 2021

See her review on Trustpilot

 

User's icon for reviews5-star reviewJarryd Judd
From Australia

Great tool and process for booking your tickets online. Planned a trip on the high speed rail from Busan to Seoul in South Korea; the site had times, cost per person and ability to select your preferred class...


Jurryd traveled from Busan to Seoul on December 20, 2019

See his full review on Google

 

User's icon for reviews5-star reviewDaniel Mezgebu
From USA

Our booking experience was great. Our comment is that it took a long to get the online tickets. We had to request via email to get expedited service. On the other hand, our request for change of departure time from.


Daniel traveled from Casablanca to Marrakech on October 21, 2021

 

User's icon for reviews5-star reviewDarrell Glen Ladner
From USA

Very fast service we had no problems when we come back next year we will book tickets from you guys Thank you.


Darrell traveled from Verona to Florence on October 15, 2021

 

User's icon for reviews5-star reviewSamantha Blanchette
From Canada

Booking from Toronto, Canada was easy and efficient. I am so looking forward to taking the train and taking in the sites as I clip along the tracks from Casablanca to Fez in 10 days.


Samantha traveled from Casablanca to Fez on November 2, 2021

User's icon for reviews5-star reviewTheresa Townsend
From USA

I was very pleased with the transaction with Rail Ninja to purchase rail tickets for our upcoming trip. The process was simple and efficient. I would certainly purchase again with Rail Ninja!



Theresa traveled from Madrid to Seville on December 27, 2019

See her review on Google