Customer Reviews
We do our best to make our clients happy, and the whole team works very hard to offer you the best possible service. At Rail Ninja, we never forget that clients are our greatest value, and we help them plan every trip as if it was our own. ...And this diligence pays off with every review we get, be it a quick note of thanks or a suggestion on how to become even better. And we want to share them all with you. On this page, you can read about our clients' experiences of using the Rail Ninja, the most convenient train tickets booking platform.
- Booking & paying for my train trips with Rail Ninja was so easy. All the details I needed were available, so all I had to do was double-check my itinerary & accommodation, then I booked my trains, easy peasy! I got email confirmation of my purchases straight away, & they were listed on the Rail Ninja app I downloaded then. I will definitely use them again & I highly recommend Rail Ninja!RobynSee her review on ProductReview.com.au
- We had an easy purchase experience. Thank you for your website that anyone can utilize without any doubt or problem. Can't wait for our train ride from Bergen to Oslo this Fall!Mark N.See his review on SiteJabber
- My sister and I were very satisfied with the train ride and the service. The train was on time. The employees were friendly and helpful. Hope to see you again soon!Delia F.See her review on SiteJabber
- I really like using this website to buy train tickets, especially for trips within the country. The homepage is really nice and easy to get around, which makes buying tickets super fast and easy. Paying is a breeze and I got my receipt right away after filling out my info. The ticket voucher had everything I needed for my trip.ClaySee his review on US-Reviews
- Easy to find trains and timetables. Easy to book. Reasonable prices.StephenSee his review on Feefo
- Easy to use. I prefer to book my train tickets well in advance, and Rail.Ninja's fees for that service are fair comparable to other rail serices. If you need flexibility to reschedule or cancel, be sure to check the conditions of the tier you're buying, that is, Saver, Standard, etc.Trusted CustomerSee his review on Feefo
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- Very easy to book online! Fast and easy! We planned and booked two trips and did not have any issues.Trusted CustomerSee his review on Feefo
- I booked from overseas. In comparison with many other websites, I found Rail Ninja to be extremely use-friendly, and I appreciated the prompt emails informing me of the status of my booking.Barbara W AndayaSee her review on Feefo
- The booking was easy and straightforward, I received my ticket immediately the website is great.Yehuda SinaiSee her review on Feefo
- I found it easy to make the booking and our tickets were sent quickly after the due date.ColinSee his review on Trustpilot
- Everything was per plan. The tickets for the forward and return journey were printed at the Dublin Houston Train Station as stated by Rail Ninja. Thank you.Arjun IsraniSee his review on Trustpilot
- These tickets were booked by our daughter-in-law which took her very little time, there were no complications and seemed no difficulties.Dorothy PorterSee her review on Trustpilot
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- online RailNinja is excellent. We ordered our rail tickets and received them promptly and accurate. Highly recommend them.Jon FruendtSee his review on Trustpilot
- For sure the easiest way to navigate and book train tickets for Finland.Jacqueline HuysSee her review on Trustpilot
- online RailNinja is excellent. We ordered our rail tickets and received them promptly and accurate. Highly recommend them.Denise GoldinSee his review on Trustpilot
- It was easy to book. The site was user-friendly and had the necessary info. A pleasant experience for me on my first attempt.Maria CostalesSee her review on Trustpilot
- It was our first exposure and experience with Rail Ninja and it was very good.Sanjoy BanerjeeSee his review on Trustpilot
- We are very happy with our experience with Rail Ninja. Website gives you options and comparisons for different trains. Quick and smooth experience.Anjali ShuklaSee her review on Trustpilot
- online RailNinja is excellent. We ordered our rail tickets and received them promptly and accurate. Highly recommend them.Denise GoldinSee his review on Trustpilot
- It was easy to book. The site was user-friendly and had the necessary info. A pleasant experience for me on my first attempt.Maria CostalesSee her review on Trustpilot
- It was our first exposure and experience with Rail Ninja and it was very good.Sanjoy BanerjeeSee his review on Trustpilot
- We are very happy with our experience with Rail Ninja. Website gives you options and comparisons for different trains. Quick and smooth experience.Anjali ShuklaSee her review on Trustpilot
- I just realized after I submitted my payment that I chose the wrong return time, September 13 at 0640 instead of 1840 . I immediately sent email to Rail Ninja support team regarding my situation to correct the return departure time...Danilo B MendozaSee his review on Trustpilot
- I loved using Rail Ninja. The site gave me the information I needed and It was easy to use..George BjornsonSee his review on Trustpilot
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- There was a schedule change of one of the trains I was going to travel on and was notified way ahead of time!David Perez CruzadoSee his review on Trustpilot
- Great tool and process for booking your tickets online. Planned a trip on the high speed rail from Busan to Seoul in South Korea; the site had times, cost per person and ability to select your preferred class...Jarryd JuddSee his full review on Google
- I was very pleased with the transaction with Rail Ninja to purchase rail tickets for our upcoming trip. The process was simple and efficient. I would certainly purchase again with Rail Ninja!Theresa TownsendSee her review on Google
- Excellent service and the most convenient way to travel between Moscow and Saint Petersburg. The trip was relaxing with nice food and drinks. Much more relaxing than going with the plane.Joerg KuemmelSee her review on Trustpilot
- I thoroughly enjoyed travelling with Rail Ninja! I found the train very clean, comfortable and the easiest quickest way to travel within many countries. 5 Stars!Tracey SprotteSee her review on Trustpilot